Make an impact together with CIBI

Play a vital role in fueling and moving financial inclusion in the country. It takes an entire team united behind something big. Join us in championing our data-driven solutions that help individuals, businesses, and society.

Let's make a positive and irreversible change towards financial inclusion.


What it's like at CIBI



Explore career opportunities


Sales

Job Duties and Responsibilities

“1. Reporting to the President and CEO, will review and execute plans to improve the following: overall sales standards, policies and processes, sales planning effectiveness, KPI setting, tracking, analysis, report generation / dashboards, sales team capacity building.

2. Work closely with the Sales Heads in achieving targets.

3. Work with relevant groups in improving/addresses issues to improve the sales team’s capacity and performance.

4. Drive change management and ensure effective execution.

5. Act as OIC in the absence of the Head of Sales.”

Job Requirements

“1. Strong background on sales planning and go-to-market strategy.

2. Can lead well, quickly adjust to changing/new situations, and work closely / team up effectively with leaders from different areas.

3. Sound analytical mindset capable of transforming sales data into actionable insights.

4. Preferrably with existing experience in financial institutions and must have B2B sales experience.

5. Preferrably with a strong record in selling to top 30 banks/accounts.

6. With proven key account management experience.”

Job Duties and Responsibilities

“1. Establish the overall sales strategy and work towards achieving KPIs / targets of assigned vertical.

2. Build partnerships with C-level/top accounts to sell CIBI’s value-proposition.

3. Work with VP of Services and Industrials in improving sales effectiveness, KPI setting and analysis.

4. Collaborate with relevant groups to resolve issues and improve efficiency or desired results.

5. Execute plans to build and sustain a high-performing team.”

Job Requirements

“1. Must have sold solutions to BPOs via B2B selling.

2. Has a strong track record of winning big accounts.

3. Solid key account management skills and ability to consistently growth existing/new accounts.

4. Proven track record of sales performance; growth accounts in the previous years.

5. Demonstrated leadership skills, agile, strong analytical skills.”

Job Duties and Responsibilities

“1. Establish relationships with the top key accounts.

2. Drive annual revenue target for the assigned industry vertical.

3. Act as OIC in the absence of the Head of Sales for FI.”

Job Requirements

“1. Must have a strong track record of winning big accounts in banking or lending industry segments and sold credit or fraud risks solutions.

2. Has solid sales, partnership and key account management skills.

3. Proven track record of sales performance. Having strong connection in the industry will be an advantage.

4. Sound understanding of the banking and financial industry.”

Job Duties and Responsibilities

“1. Support and enable frontline sales teams to sell more efficiently and effectively by providing strategic direction and reducing friction in the sales process.

2. Functions include strategy, data analysis, training, forecasting, territory design, and sales process optimization.

Job Requirements

“1. Graduate of Management, Operations, Business, Finance, Data Analytics, or Economics preferred.

2. Intermediate to Advanced knowledge and skills using Microsoft Applications (Word, Excel, and PowerPoint); GSuite familiarity (Gsheets, Gdocs, Gslides, Gdrive, Gmail).

3. In-depth knowledge of the specific CRM platform(s) used (e.g., Salesforce, HubSpot, ZOHO CRM).

4. Ability to customize fields, layouts, and workflows within the CRM platform.

5. Knowledge of custom report building and analytics tools within the CRM.”

Job Duties and Responsibilities

“1. Assist in maintaining accurate and up-to-date sales data in CRM systems or other databases. This includes entering new leads, contacts, and sales activities, as well as ensuring data integrity.

2. Generate regular sales reports, dashboards, and performance metrics and in-charge of automation reports for easier access when needed.

3. Present management reports to internal stakeholders during Weekly Sales meetings and Mancom meetings, as needed.

4. Document sales processes, workflows, and standard operating procedures.

5. Assist in the management and maintenance of sales tools and software, such as CRM systems, sales automation tools, and reporting platforms.”

Job Requirements

“1. Graduate of Management, Operations, Business, Finance, Data Analytics, or Economics preferred.

2. Has 3-5 years of relevant experience and willing to be immersed in a start-up environment; with experience in business development, data analytics, corporate planning and sales planning or strategy.

3. Intermediate to Advanced knowledge and skills using Microsoft Applications (Word, Excel, and PowerPoint); GSuite familiarity (Gsheets, Gdocs, Gslides, Gdrive, Gmail).

4. Experience with CRM tool is a plus.

5. Experience using any analytical platform is a plus (Power BI, Tableau, Google Looker Studio, etc.).

Data, Product, Analytics, Marketing

Job Duties and Responsibilities

“1. Ensure that product development phases are executed smoothly from the conceptual stage through to product launch, as well as ongoing product management activities such as driving adoption and revenue, feedback gathering, and continuous version enhancements.

2. Monitor data quality and integrity, identify data-related issues, and implement corrective actions.

3. Ensure compliance with relevant data protection regulations.

4. Support the commercial teams in selling CIBI’s credit bureau products and analytics services.

5. Create a data management system that facilitates the secure collection and processing of data.

Job Requirements

“1. Bachelor’s degree in Business, Data Management, or related field

2. 10+ years of experience with Product Management. Ideally in Credit Bureau, Neo Banks or Fintech. Strong background in product management, with proven experience in defining product vision, creating roadmaps, and delivering successful products to market.

3. Experience in Agile methodologies (At least 3 years) and product development (Ideally Software or Bureau products) utilizing tools to manage the process (Jira, trello or related tools).

4. Excellent verbal and written communication skills to present research findings and resolution paths in Executive-level forums.

5. Knowledge of Credit Bureau, Functional Areas (i.e., Marketing), and Regulatory Reporting

6. Skilled in MS Excel, MS PowerPoint, Google for office.

7. Ability to analyze market trends, customer feedback, and data insights to make informed decisions and prioritize product features and enhancements.

8. Strong leadership skills to inspire and motivate cross-functional teams, foster collaboration, and drive product development towards achieving business objectives.”

Job Duties and Responsibilities

“1. Drive product improvements and leading the charge for building and launching new innovative products in the market for the Credit Bureau Business.

2. Ensure that product development phases are executed smoothly from the conceptual stage through to product launch, as well as ongoing product management activities such as driving adoption and revenue, feedback gathering, and continuous version enhancements (cradle to grave concept).

3. Act as the main coordinator and project lead for his/her product suite and is expected to work very closely with departments such as Sales, Operations, Marketing, and Finance team to provide technical expertise in the pitching and client engagements, ensuring performance standards and service levels are met, etc.

Job Requirements

“1. Graduate of BS Computer Science/ Engineering or any related course.

2. 3 years of relevant experience in the same capacity preferably from a service-oriented industry.

3. Knowledge of Scrum and/or Agile methodologies is a big plus.

4. Experience with APIs in Fintech/Digital lenders is desirable.

5. Good project management skills.

6. Expert Microsoft Office skills in Word, Outlook, PowerPoint, and Excel.

Job Duties and Responsibilities

“1. Key driver and contributor to the analytics team and champion the development of cutting-edge industry-leading products and services.

2. In charge of driving the day-to-day analytical projects that will contribute to the business’s overall analytical and data needs.”

Job Requirements

“1. Proficient in applied modeling, particularly specializing in credit risk assessment, with a focus on application within banking, fintech, or consultancy sectors.

2. Experience dealing with large datasets and databases.

3. Proficient in open-source tools such as R or Python.

4. Experience in project management and agile methodology.

5. Knows at least 1 coding language.

6. Background in lending business and credit risk management is not required but good to have.

7. Graduate in mathematics/actuarial science/statistics or any related field is not required but good to have.”

Job Duties and Responsibilities

“1. Develop and implement integrated marketing comunication plans to engage external audiences and drive company objectives.

2. Craft powerful content for marketing and other communication channels, such as press releases, product brochures, website copy.

3. Manage and maintain positive relationships with external stakeholders through effective press releases and crisis communication.

4. Collaborate cross-functionally (marketing, sales, product) to ensure consistent messaging and branding across all communication channels.

5. Stay up-to-date on industry best practices and makes data-driven decisions for optimization, and startegy adjustments.

6. Serve as the company’s spokesperson, managing media inquiries, and projecting a positive and professional image of the company.”

Job Requirements

“1. Bachelor’s in Marketing, Communications, Public Relations or a related field.

2. Minimum of 5 years relevant experience in the same capacity, preferably from a service oriented industry.

3. Demonstrates effective external and internal communication, and customer-focused product development and outreach.

4. Experience in managing external PR and communication consulting firms and contractors.

5. Expert in Microsoft Office Suite, and familiarization with marketing tools including PR.

6. Knowledgeable in website development, market research, digital marketing, and social media platforms.

7. Portrays strong project management and time managament skills, multitasking ability, and collaborative mindset.

8. Is detail-oriented and maintains brand consistency across all channels”

Information Technology

Job Duties and Responsibilities

“1. Manage network services portfolio (WAN, LAN, WLAN, etc.) to maximize Business uptime, overseeing network design and deployment principles.

2. Automate and optimize processes and workflows using PowerShell or other scripting languages.

3. Assist in managing scheduled projects, including technical analysis and delivery, and network infrastructure design, integration, and operations.

4. Contribute to engineering projects by gathering requirements, evaluating options, documenting designs, implementation, and facilitating knowledge transfer.

5. Troubleshoot network, server, security, and performance issues, deploys solutions across cloud platforms, and partners with scrum teams to deliver software releases.

6. Offer operational support for Infrastructure-provided technologies, resolving incidents and fulfilling service requests.

7. Monitor logging, and alerting systems, maintenance, licensing of technologies, and ensures comprehensive documentations.

8. Exhibit strong consultative skills across diverse client engagements and collaborates with global engineering teams.

9. Share expertise with stakeholders and coaches the team supporting their development.”

Job Requirements

“1. Bachelor’s Degree in Information Technology or equivalent

2. 6+ years of relevant professional experience.

3. Knowledgeable in Microsoft technologies including Windows Server, Azure, Office 365, and Active Directory.

4. Alibaba Cloud Deployment Certification is a plus.

5. Demonstrates excellence and experience in managing Linux, and deployment, configuration, and administration of Windows Servers.

6. Possesses shell scripting experience on Bash, PowerShell, and command line.

7. Knowledgeable in the following:
– Cloud Asset Management: VMware Technology (vSphere and Horizon), Azure/AWS, Alibaba Cloud
– IT security; GDPR, encryption at-rest/in-transit, patching, least-privilege
Networking; VPNs, Transit Gateways, routing, DNS, firewalls
GitOps and ITIL
– Transit Gateway, Gateway Load Balancer, VPN, Application/Network Load Balancer
– Microsoft Active Directory (Domain and forest architecture), Group Policies Objects (GPO) and Core infrastructure services including (but not limited to) DHCP, DNS, File & Print Services.

8. Familiariaty with ITIL (Information Technology Infrastructure Library) and Agile principles is a plus.

9. Stays updated and coaches the team on the latest technological advancements and best practices.”

Job Duties and Responsibilities

“1. Develop and execute comprehensive project plans, ensuring the timely delivery of high-quality software solutions.

2. Collaborate with cross-functional teams to define project scope, goals, and deliverables.

3. Identify potential risks and challenges, address them and develop mitigation strategies to minimize project disruptions.

4. Effectively communicate project status, updates, and changes to stakeholders, ensuring transparency and alignment with organizational goals.

5. Manage expectations and provide timely resolution to stakeholder concerns.

6. Implement and maintain quality assurance processes to ensure the delivery of robust and reliable software solutions.

7. Conduct regular reviews and assessments to guarantee adherence to industry best practices.

Job Requirements

“1. Bachelor’s degree in a field such as information technology, software development management, software engineering, or computer science.

2. At least 5 years of Experience with project management methodologies, such as Agile, Scrum, or Kanban.

3. Proven ability to develop and execute project plans, managing resources efficiently to deliver high-quality software solutions on time and within budget.

4. Lead, motivate, and manage a team of software developers, and foster a positive and innovative work environment.

5. Excellent communication skills, both verbal and written, for communicating internally and with non-technical stakeholders.

6. Exceptional analytical and problem-solving abilities and timely decision making skill.

7. Identify and assess potential project risks, developing and implementing mitigation strategies to avoid project disruptions.

8. Implement and maintain robust quality assurance processes ensuring delivery of reliable and high-performing software solutions.

9. Build and maintain strong relationships with clients and stakeholders.

10. Strong understanding of software development concepts, technologies and project management tools and software.”

Job Duties and Responsibilities

“1. Daily Data Processing: Oversee and execute daily operations for loading and processing data files from subscribers, using open source tools and bespoke solutions for data management within our Cloud Infrastructure. Ensure timely and accurate data uploads to support credit reporting and analysis functions. Optimize these processes to improve performance and reduce errors.

2. System Monitoring and Troubleshooting: Continuously monitor systems for performance issues and data integrity errors. Troubleshoot and resolve any issues that arise to prevent disruption of data flows and ensure system reliability.

3. Data Quality Control: Implement and maintain rigorous data quality checks and balances to ensure the accuracy and reliability of the data stored in the databases. Develop strategies to improve data quality and operational procedures.

4. Database and Application Administration: Serve as an administrator for bespoke application and its underlying databases used for data management. Manage configurations, user access, and system security to uphold data integrity and protect sensitive information.

5. Issue Identification and Resolution: Proactively monitor data processes and systems for any irregularities or failures, and swiftly troubleshoot and resolve issues to minimize impact on operations.”

Job Requirements

“1. Bachelor’s degree in Computer Science, Information Systems, or related field.

2. At least 3 years of experience in data operations, system administration, or a similar role in a data-intensive environment (experience in the financial services or credit reporting sectors is highly beneficial)

3. Proficient in Linux and Python command-line interfaces.

4. Certifications in data management, SQL, Python, or Linux system administration

5. Experienced with data orchestration tools.

6. Strong understanding of SQL database administration.

7. Excellent problem-solving and analytical abilities.

8. Strong communication skills, capable of coordinating with multiple teams to address data-related challenges.

9. Proactive and diligent in managing data operations and system integrity.”

Job Duties and Responsibilities

“1. Design, configure and maintain database systems and implement database security

2. Monitor and analyze database performance and ensure the effective and efficient utilization of database systems

3. Create and maintain database dictionaries as well as related system documentation

4. Implement, maintain and adhere to the business continuity solution for all the database systems and ensure that it aligns with the overall business continuity program of IT

5. Identify, assess, recommend and implement new technologies, tools and methodologies in improving database systems

6. Provide mentoring and guidance on databases and related tools”

Job Requirements

“1. BS degree in Information Technology or Computer Science

2. 2-3 years hands-on experience as database administrator including experience in installing, configuring, designing, patching, archiving, backup/restoration, securing and monitoring databases, query-tuning, and troubleshooting

3. Working knowledge of data encryption techniques as well as database client tools.

4. 3-4 years hands-on experience on using SQL Server and Windows Server

5. 1-2 years experience in Azure SQL or other cloud-based database

6. 1-2 years experience in cloud computing (Azure, AWS)

7. Knowledge and adherence to cybersecurity standards

8. Familiar with system integration

9. Knowledge of IPaaS platforms like Oracle Integration Cloud, MuleSoft, Jitterbit

10. Knowledge of Single Sign-On tools like Okta, JumpCloud

11. Familiar with MySQL, PostgreSQL

12. Knowledge and certification in ITIL”

Finance

Job Duties and Responsibilities

“1. Forecast and manage short-term cash for operations, adhering to investment strategy.

2. Monitor bank balances for overdrafts and errors.

3. Ensure timely funding for disbursements in various currencies by managing bank relationships and verifying documentation.

4. Analyze daily cash funding and management.

5. Prepare necessary reports.

6. As Cash Custodian, ensure no discrepancies in and prepare liquidation/reimbursement of petty cash funds.

7. Process cheque requests and manage cash advances per company policies.

8. Monitor fund movements via electronic transfers, authorizations, and checks.

9. Develop and implement operational systems and best practices.

10. Identify and optimize cash management opportunities.

11. Assist with data entry and record-keeping for accounts receivable.

12. Monitor prepaid client usage through relevant systems.

13. Update client information.

14. Maintain organized filing of documents.

15. Send and monitor demand letters for overdue accounts, coordinating with collection agents.

16. Collect and monitor Creditable Withholding Taxes (BIR Form 2307).

17. Ensure accounts receivables are current.

18. Process and generate Official Receipts for check collections.

19. Dispatch account and billing statements and collection reminders.”

Job Requirements

“1. Bachelor’s degree in Accountancy or any business related course/degree.

2. At least 2 years relevant experience in the same capacity preferably from treasury operations.

3. Knowledge in treasury, bookkeeping and account receivable process.

4. Good Microsoft Office skills like Word, Outlook, Powerpoint, and Excel

5. Organizationa and time-management skills

6. Good communication skills

7. High attention to detail

8. Strong analytical and problem solving skills

9. Strong work ethic skills

Job Duties and Responsibilities

“1. Ensure timely payment of company payables.

2. Receive, validate, and distribute supplier invoices and payment requests.

3. Prepare and process accounts payable checks, wire transfers, and credit advice.

4. Reconcile payments and analyze accounts.

5. Monitor accounts for timely payments.

6. Resolve invoice discrepancies and payment issues with vendors.

7. Maintain and reconcile vendor files and accounts.

8. Correspond with vendors and respond to inquiries.

9. Prepare journal entries and reconcile general ledger and subsidiary accounts.

10. Prepare and distribute monthly revenue and expenditure reports.

11. Analyze and reconcile expenditure and revenue accounts.

12. Prepare audit schedules for external auditors.

13. Prepare schedules for filing various tax returns (VAT, Withholding Taxes).

14. Process payments for government contributions (Social Security, Philhealth, Pag-ibig).

Job Requirements

“1. Graduate of BS Accounting/Accountancy or any related field.

2. Preferably a Certified Public Accountant (CPA).

3. 2-3 years relevant experience in the same capacity preferably from a service oriented industry.

4. Good in budgeting and auditing.

5. Adept in Philippine Financial Reporting Standard.

6. Knowledgeable in Philippine Taxation Laws.

7. Familiar with Accounting System (MS Business Central, MS Dynamics Great Plains).

8. High standard of attention to details.

9. Basic knowledge in Microsoft Office skills like Word, Outlook, PowerPoint, and Excel.

Job Duties and Responsibilities

“1. This role will also play a key role in continuously improving our vendor management and procurement processes

2. Oversee all aspects of vendor management and procurement, ensuring the Company secures the best possible deals with qualified vendors while mitigating risks and maximizing cost savings.

Job Requirements

“1. Bachelor’s degree in business, supply chain, or a related field.

2. Minimum 3 years of experience in vendor management and procurement, with a proven track record of success.

3. Strong supervisory skills, with the ability to motivate and develop a team.

4. Excellent negotiation and communication skills.

5. Strong analytical and problem-solving skills.

6. Experience with process improvement methodologies (e.g., Lean Six Sigma) is a plus.

7. Excellent writing and documentation skills.

8. Ability to work independently and as part of a team.

9. Excellent time management and prioritization skills.

Operations

Job Duties and Responsibilities

“1. Conduct one of the following: a telephonic verification and database check to gather and verify data.

2. Coordinate with internal team for any additional requirements of clients.

3. Ensure releasing of reports before the due date.

4. Build an excellent relationship with subjects, clients, etc.

5. Perform lead generation activities.

6. Comply with client standard templates and other client verification training.

7. Adapt and meet daily targets defined by the management.”

Job Requirements

“1. Preferably with 1-2 years’ previous experience in the same work capacity.

2. Preferably a Graduate of any Business or related courses.

3. Basic knowledge of MS applications

4. Distinctive willingness and hunger to learn and grow professionally.

5. Coachability and with strong work ethic

6. Distinctive sense of ownership, work accountability and passion for the job.

7. Ability to multitask in a fast-paced environment and the ability to meet strict deadlines.

8. Has exceptional ability to communicate efficiently to both internal and external customers.”

Job Duties and Responsibilities

“1. Act as the main point of contact between the client and CIBI.

2. Ensure security of data as per Data Privacy Act, 2012 and also of all assigned devices.

3. Ensure all completed information/documents are endorsed to CIBI on time.

4. Possess satisfactory problem solving skills for resolving customer complaints and needs.

5. Must showcase exceptional analytical skills for interpreting client data.

6. Remains in touch with the client on a regular basis to monitor all pending documents/information, discrepancies.”

Job Requirements

“1. Preferably a Graduate of any Business or related courses.

2. 1-2 years of experience as an HR Onboarding Specialist/Client Onboarding Specialist.

3. Possesses good communication, listening skills and has multitasking abilities.

3. Knowledge of Gmail, Google Drive, Google Sheets, Excel.

4. Knowledge of ZOHO Forms App.

5. Willing to work the graveyard shift (if needed) and in the field (on each client site).”

Job Duties and Responsibilities

“1. Develop and maintain quality audit processes.

2. Review, confirm, and report compliance with procedure requirements.

3. Ensure standards are met by creating analyses, and scorecards, and by sharing the audit results on a defined frequency.

4. Create error trend analysis, and scorecards and proposes immediate action plans to operations.

5. Lead and perform quality inspection, documents findings by following required audit processes and procedures, provides trend analysis, and participates in audit calibration processes where required.”

Job Requirements

“1. Bachelors degree graduate

2. 2 to 3 years relevant work experience

3. Familiar with using various QA tools

4. Strong analytical skills with excellent attention to detail

5. Strong communication skills”

Business Development & Delivery

Job Duties and Responsibilities

“1. Serve as the primary contact between clients and internal departments (Finance, Sales, Operations, Products, etc.) to resolve escalations, issues, and requests.

2. Review client inquiries, escalations, and concerns, providing accurate and timely resolutions within SLA to ensure a positive customer experience.

3. Communicate regularly with clients about discrepancies or missing requirements in endorsements.

4. Collaborate with the finance team on client billing concerns.

5. Represent CIBI in client meetings and alignments, including onboarding, business reviews, and process alignment.

6. Coordinate with internal teams or subject matter experts before meetings or providing resolutions that impact the organization.

7. Follow and enforce company policies, procedures, and ethics codes within the team.

8. Engage proactively with clients throughout their journey with CIBI.

9. Understand client profiles, needs, and stay updated on industry standards, internal projects, and initiatives affecting client engagement.”

Job Requirements

“1. Preferably a graduate of Business, Banking, Finance or any related courses.

2. At least 1 year of service delivery and customer engagement experience in a B2B level (preferably with experience in handling Financial, Lending and Fin-Tech companies).

3. Knowledgeable in Financial and Lending products.

4. Great Presentation skills and excellent verbal and written communication skills.

5. Computer skills, including Microsoft Office Suite (Word, PowerPoint, and Excel) and GSuite applications.

6. Logical and analytical thinking with an entrepreneural mindset.

7. Resourceful and Proactive with excellent work ethic.

8. Value planning and delivery

9. Active Listening Skills

10. Counterintuitive thinking

11. Mental fortitude”

Job Duties and Responsibilities

“1. Address customer inquiries, concerns, requests, and complaints within specified turnaround time (TAT).

2. Ensure quality service and customer satisfaction for all addressed concerns.

3. Manage product-related account credentials, billing, and administrative tasks for clients as well as internally.

4. Serve as a communication liaison between clients, external partners, and relevant departments.

Job Requirements

“1. Bachelor’s degree preferably in Business Administration, Finance, Mass Communication, English and related disciplines.

2. Fresh Graduates are welcome to apply.

3. Advanced verbal and written English Language skills.

4. Knowledgeable in MS Office and Google Environment.

5. Good Interpersonal Skills and a great attitude in providing quality service to clients.

6. Team player but can also act as an independent contributor.

7. Proactive, Fast-learner and with a keen attention to detail.”

Service and Industrials

Job Duties and Responsibilities

“1. Serve as the main liaison between clients and internal departments to resolve all client escalations efficiently, engaging with the client in each of their milestone.

2. Demonstrate proficient problem-solving abilities to address customer complaints.

3. Maintain comprehensive records of client requirements, metrics, and portfolio.

4. Stay updated on industry trends and consumer behavior.

5. Apply exceptional analytical skills to interpret client data effectively, reviews their inquiries and concerns objectively, providing sustainable solutions.

6. Act as CIBI’s Ambassador in client meetings, ensuring alignment in onboarding and business processes.”

Job Requirements

“1. Graduate of any Business or related course

2. At least 2 years of B2B customer engagement experience, with at least 1 year in the same industry.

3. Proficiency in Computer skills, including Microsoft Office Suite and GSuite applications

4. Showcases excellent verbal and written communication, and presentation skills.

5. Demonstrates a logical bend of mind with counterintuitive thinking.

6. Portrays outstanding work ethic, prompt planning and delivery, and an entrepreneural mindset.

7. Active listening skills are essential, along with mental fortitude.”