Job Duties and Responsibilities
1. Must have sold solutions to BPOs via B2B selling.
2. Has a strong track record of winning big accounts.
3. Solid key account management skills and ability to consistently growth existing/new accounts.
4. Proven track record of sales performance; growth accounts in the previous years.
5. Demonstrated leadership skills, agile, strong analytical skills.
Job Requirements
1. Must have a strong track record of winning big accounts in banking or lending industry segments and sold credit or fraud risks solutions.
2. Has solid sales, partnership and key account management skills.
3. Proven track record of sales performance. Having strong connection in the industry will be an advantage.
4. Sound understanding of the banking and financial industry.
Job Duties and Responsibilities
1. Establish relationships with the top key accounts. 2. Drive annual revenue target for the assigned industry vertical. 3. Act as OIC in the absence of the Head of Sales for FI.
Job Requirements
1. Must have a strong track record of winning big accounts in banking or lending industry segments and sold credit or fraud risks solutions.
2. Has solid sales, partnership and key account management skills.
3. Proven track record of sales performance. Having strong connection in the industry will be an advantage.
4. Sound understanding of the banking and financial industry.
Job Duties and Responsibilities
1. Key driver and contributor to the analytics team and champion the development of cutting-edge industry-leading products and services.
2. In charge of driving the day-to-day analytical projects that will contribute to the business’s overall analytical and data needs.
Job Requirements
1. Proficient in applied modeling, particularly specializing in credit risk assessment, with a focus on application within banking, fintech, or consultancy sectors.
2. Experience dealing with large datasets and databases.
3. Proficient in open-source tools such as R or Python.
4. Experience in project management and agile methodology.
5. Knows at least 1 coding language.
6. Background in lending business and credit risk management is not required but good to have.
7. Graduate in mathematics/actuarial science/statistics or any related field is not required but good to have.
Job Duties and Responsibilities
1. Daily Data Processing: Oversee and execute daily operations for loading and processing data files from subscribers, using open source tools and bespoke solutions for data management within our Cloud Infrastructure. Ensure timely and accurate data uploads to support credit reporting and analysis functions. Optimize these processes to improve performance and reduce errors.
2. System Monitoring and Troubleshooting: Continuously monitor systems for performance issues and data integrity errors. Troubleshoot and resolve any issues that arise to prevent disruption of data flows and ensure system reliability.
3. Data Quality Control: Implement and maintain rigorous data quality checks and balances to ensure the accuracy and reliability of the data stored in the databases. Develop strategies to improve data quality and operational procedures.
4. Database and Application Administration: Serve as an administrator for bespoke application and its underlying databases used for data management. Manage configurations, user access, and system security to uphold data integrity and protect sensitive information.
5. Issue Identification and Resolution: Proactively monitor data processes and systems for any irregularities or failures, and swiftly troubleshoot and resolve issues to minimize impact on operations.
Job Requirements
1. Bachelor’s degree in Computer Science, Information Systems, or related field. 2. At least 3 years of experience in data operations, system administration, or a similar role in a data-intensive environment (experience in the financial services or credit reporting sectors (credit and ledning data) is highly beneficial) 3. Basic understanding of and exposure with Linux, SQL, Python, and Excel. Proficiency in any one of them (Certifications in data management, SQL, Python, or Linux system administration is a plus) 4. Experienced with data orchestration tools. 5. Excellent problem-solving and analytical abilities. 6. Strong communication skills, capable of coordinating with multiple teams to address data-related challenges. 7. Proactive and diligent in managing data operations and system integrity.
Job Duties and Responsibilities
1. Serve as the main liaison between clients and internal departments to resolve all client escalations efficiently, engaging with the client in each of their milestone.
2. Demonstrate proficient problem-solving abilities to address customer complaints.
3. Maintain comprehensive records of client requirements, metrics, and portfolio.
4. Stay updated on industry trends and consumer behavior. 5. Apply exceptional analytical skills to interpret client data effectively, reviews their inquiries and concerns objectively, providing sustainable solutions.
6. Act as CIBI’s Ambassador in client meetings, ensuring alignment in onboarding and business processes.
Job Requirements
1. Graduate of any Business or related course
2. At least 2 years of B2B customer engagement experience, with at least 1 year in the same industry.
3. Proficiency in Computer skills, including Microsoft Office Suite and GSuite applications
4. Showcases excellent verbal and written communication, and presentation skills.
5. Demonstrates a logical bend of mind with counterintuitive thinking.
6. Portrays outstanding work ethic, prompt planning and delivery, and an entrepreneural mindset.
7. Active listening skills are essential, along with mental fortitude.
Job Duties and Responsibilities
1. Act as the main point of contact between the client and CIBI. 2. Ensure security of data as per Data Privacy Act, 2012 and also of all assigned devices. 3. Ensure all completed information/documents are endorsed to CIBI on time. 4. Possess satisfactory problem solving skills for resolving customer complaints and needs. 5. Must showcase exceptional analytical skills for interpreting client data. 6. Remains in touch with the client on a regular basis to monitor all pending documents/information, discrepancies.
Job Requirements
1. Preferably a Graduate of any Business or related courses. 2. 1-2 years of experience as an HR Onboarding Specialist/Client Onboarding Specialist. 3. Possesses good communication, listening skills and has multitasking abilities. 4. Knowledge of Gmail, Google Drive, Google Sheets, Excel. 5. Knowledge of ZOHO Forms App. 6. Willing to work the graveyard shift (if needed) and in the field (on each client site).
Job Duties and Responsibilities
1. Maintain and drive WFS Products, including its platforms and product capacity building projects, including improvements and building a roadmap for any platform build.
2. Ensure a good platform journey for customers through collaboration with stakeholders via IT service management and exceptional customer support experiences.
3. Customize and extend the WFS platform capabilities, maintaining system security, optimizing processes, and ensuring the stability and usability of the said platform.
Job Requirements
1. Bachelor’s degree/College/University graduate (Information Systems, Management, Business Administration, related discipline is preferred)
2. At least 3 years of related experience is required, preferably platform manager, product manager for app-based services, product development, product design, or business development
3. Strong understanding of SaaS-based enterprise applications, database structures, project management, and integration capabilities.
4. Proficiency in system configuration, workflows, user roles, reporting, and customization options.
5. Knowledge of Scrum and/or Agile methodologies is a big plus.
6. Experience with APIs is desirable.
7. Experience with ITBPO/ Fintech/Digital lenders is desirable.
8. High standard of attention to detail.
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