- On-call support and planned maintenance activities.
- Work collaboratively with colleagues to support the systems and network Infrastructure.
- Oversees the management of day to day operations and maintenance of all systems and network infrastructure.
- Answers support tickets to research, resolve, and respond to questions received via ticketing system, telephone calls, email
- Recommends IT strategies, policies, and procedures
- Graduate of BS Computer Science/Engineering or any related course.
- 3-5 years relevant experience in the same capacity preferably from financial industry.
- Strong L3 Technical Knowledge
- Knowledgeable in ITIL V3
- Systems and Network Administration Skills
- Information Security and Cyber Security Skills
- Familiarity on Cloud Set-up (AWS, Azure, VPC)
- Database Administration
- IT Project Management Skills