Across industries, organizations are grappling with early attrition, inconsistent performance, and role mismatches. These issues are often addressed after hiring, but may stem from decisions made much earlier in the process—where limited data on candidate fit, expectations, and readiness leads to misalignment from day one.

“Most workforce decisions are still made with incomplete information. We hire based on CVs and validate through interviews, but we have very little visibility into behavior, risk, or real-world context,” said CIBI Information Inc. Vice President for Service and Industrials Ivy Ramirez during a recent industry event on learning and development. “We’ve optimized how we develop people, but not how we decide who to develop—that’s where the disconnect lies.”

This challenge is particularly evident in the Philippines. According to Aon’s 2025 Salary Increase and Turnover Study, the Philippines is projected to see around 20% attrition—equivalent to one in five employees leaving their jobs, the highest in SouthEast Asia. This is pointing to not only retention challenges, but to gaps in assessing candidate fit at the outset.

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Read more: Manila Republic