Across industries, organizations are grappling with early attrition, inconsistent performance, and role mismatches. While these issues are often addressed after hiring, experts say they may stem from decisions made much earlier in the recruitment process—when limited data on candidate fit, expectations, and readiness leads to misalignment from day one.

“Most workforce decisions are still made with incomplete information. We hire based on CVs and validate through interviews, but we have very little visibility into behavior, risk, or real-world context,” said Ivy Ramirez, vice president for service and industrials at CIBI Information Inc., during a recent industry event on learning and development.

“We’ve optimized how we develop people, but not how we decide who to develop—that’s where the disconnect lies,” she added.

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